Administrative Medical Assistant - Front Office
Location: Mission Viejo
Posted on: January 15, 2022
Administrative Medical Assistant for Reputable Healthcare
Organization - Full Time!!
This Jobot Job is hosted by: Kristin Ursua
Are you a fit? Easy Apply now by clicking the "Apply Now" button
and sending us your resume.
Salary: $18 - $23 per year
A bit about us:
We are a Nationwide Healthcare Organization assisting people with
their healthcare needs for many years. We truly care about everyone
who who we help and do all that we can to assist them with their
health issues, questions or concerns. We have medical and
non-medical partners, which operate numerous healthcare facilities
across the U.S. We also partner with organizations, globally. The
company provides a variety of health services, as well as
continually researching health technology to better their
Why join us?
CORE COMPETENCIES - WE CARE:
Welcoming: Anticipates customer requirements and gives high
priority to customer satisfaction and service. Handles problems
quickly and efficiently. Maintains a pleasant,
positive and professional approach. Embraces opportunities to help
team members, stakeholders, and other departments.
Ethical: Deals with others in a sincere and honest manner. Accepts
responsibility for actions. Supports company values and follows the
Standards of Conduct.
Confidential: Respects the information shared by our patients,
employees, and vendors and maintains appropriate confidentiality.
Follows all policies and laws that protect private
& privileged information.
Accessible: Is available and approachable to others, open-minded,
fair and non-defensive. Appreciates constructive feedback and is a
team player. Demonstrates good listening
Respectful: Values diversity and treats everyone with dignity and
courtesy. Dependable and courteous of other people's time and
Empathetic: Demonstrates interest and understanding in other
people's feelings, attitudes and reasoning. Maintains an open and
non-judgmental demeanor that is patient,
flexible, and understanding.
PURPOSE OF POSITION:
Administrative position responsible for all duties and
responsibilities assigned to front office staff.
Responsibilities include greeting and checking-in patients,
preparing paperwork, scanning paperwork,
determining payer source, collection of fees/receipts and
donations, collection of IDs, phone answering, and
scheduling. Must provide excellent customer service in a
non-judgmental, empathetic manner.
The requirements listed below are representative of the knowledge,
skill, and/or ability required.
Strong commitment to quality healthcare and excellent customer
service. Ability to relate to diverse
communities. Possess a warm, caring manner and excellent customer
service skills. Accuracy and attention
to detail essential. Ability to read and implement written
instructions. Computer skills a must. Maintain
professional demeanor at all times. Availability to work flexible
hours, as required.
EDUCATION and/or EXPERIENCE:
High school diploma or other education plus experience
1-3 years of continued job experience required.
Healthcare or general receptionist experience required.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
1. Adhere to agency's policies, procedures and protocols. This may
include successfully completing agency,
regional and/or state certification requirements.
2. Adhere to affiliate goals and policies on professionalism, wait
time in-clinic and on the system for
addressing client complaints.
3. Participate in health center efforts to achieve established
goals for productivity.
4. Participate in health center/affiliate efforts to achieve
established revenue cycle goals.
5. Perform the following functions:
greet patients, answer phones, refer calls, schedule
prepare charts, check for completeness, errors, signature and
input and update computer patient data information accurately.
maintain patient records
assess client finances, which may include verifying insurance,
health plan authorization, Medi-Cal
cards with picture ID, collecting fees per agency guidelines,
complete appropriate forms and obtain
signatures per agency policy
collect donations and patient satisfaction surveys per agency
complete related financial/statistical paperwork for clients
monitor clinic flow
6. Schedule appointments for family planning including but not
limited to contraceptives and abortion
7. Perform clerical and administrative duties, as required by
OTHER SKILLS AND ABILITIES:
Works well in a fast paced, high demand environment (flexible, calm
Functions well as a team member.
Completes tasks quickly and accurately.
Interested in hearing more? Easy Apply now by clicking the "Apply
Keywords: Jobot, Mission Viejo , Administrative Medical Assistant - Front Office, Administration, Clerical , Mission Viejo, California
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