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Administrative Medical Assistant - Front Office

Company: Jobot
Location: Mission Viejo
Posted on: January 15, 2022

Job Description:

Administrative Medical Assistant for Reputable Healthcare Organization - Full Time!!

This Jobot Job is hosted by: Kristin Ursua
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $18 - $23 per year

A bit about us:

We are a Nationwide Healthcare Organization assisting people with their healthcare needs for many years. We truly care about everyone who who we help and do all that we can to assist them with their health issues, questions or concerns. We have medical and non-medical partners, which operate numerous healthcare facilities across the U.S. We also partner with organizations, globally. The company provides a variety of health services, as well as continually researching health technology to better their practices.

Why join us?


Welcoming: Anticipates customer requirements and gives high priority to customer satisfaction and service. Handles problems quickly and efficiently. Maintains a pleasant,

positive and professional approach. Embraces opportunities to help team members, stakeholders, and other departments.
Ethical: Deals with others in a sincere and honest manner. Accepts responsibility for actions. Supports company values and follows the Standards of Conduct.
Confidential: Respects the information shared by our patients, employees, and vendors and maintains appropriate confidentiality. Follows all policies and laws that protect private

& privileged information.
Accessible: Is available and approachable to others, open-minded, fair and non-defensive. Appreciates constructive feedback and is a team player. Demonstrates good listening

Respectful: Values diversity and treats everyone with dignity and courtesy. Dependable and courteous of other people's time and commitments.
Empathetic: Demonstrates interest and understanding in other people's feelings, attitudes and reasoning. Maintains an open and non-judgmental demeanor that is patient,

flexible, and understanding.

Job Details


Administrative position responsible for all duties and responsibilities assigned to front office staff.
Responsibilities include greeting and checking-in patients, preparing paperwork, scanning paperwork,
determining payer source, collection of fees/receipts and donations, collection of IDs, phone answering, and
scheduling. Must provide excellent customer service in a non-judgmental, empathetic manner.


The requirements listed below are representative of the knowledge, skill, and/or ability required.
Strong commitment to quality healthcare and excellent customer service. Ability to relate to diverse
communities. Possess a warm, caring manner and excellent customer service skills. Accuracy and attention
to detail essential. Ability to read and implement written instructions. Computer skills a must. Maintain
professional demeanor at all times. Availability to work flexible hours, as required.


High school diploma or other education plus experience required.
1-3 years of continued job experience required.
Healthcare or general receptionist experience required.


1. Adhere to agency's policies, procedures and protocols. This may include successfully completing agency,
regional and/or state certification requirements.
2. Adhere to affiliate goals and policies on professionalism, wait time in-clinic and on the system for
addressing client complaints.
3. Participate in health center efforts to achieve established goals for productivity.
4. Participate in health center/affiliate efforts to achieve established revenue cycle goals.
5. Perform the following functions:
greet patients, answer phones, refer calls, schedule appointments
prepare charts, check for completeness, errors, signature and appropriate assembly
input and update computer patient data information accurately.
maintain patient records
assess client finances, which may include verifying insurance, health plan authorization, Medi-Cal

cards with picture ID, collecting fees per agency guidelines, complete appropriate forms and obtain
signatures per agency policy
collect donations and patient satisfaction surveys per agency guidelines
complete related financial/statistical paperwork for clients
monitor clinic flow

6. Schedule appointments for family planning including but not limited to contraceptives and abortion
7. Perform clerical and administrative duties, as required by manager.


Works well in a fast paced, high demand environment (flexible, calm and positive).
Functions well as a team member.
Completes tasks quickly and accurately.

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Keywords: Jobot, Mission Viejo , Administrative Medical Assistant - Front Office, Administration, Clerical , Mission Viejo, California

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