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Information Referral Specialist/Office Coordinator - Community Benefit

Company: Providence Health & Services
Location: Mission Viejo
Posted on: August 5, 2022

Job Description:

Office Coordinator Location: Mission Viejo, CA Schedule: Full time - 80 Biweekly Hours Shift: 8-hour, Days (Variable) The Bilingual (English and Spanish) Information Referral Specialist/Office Coordinator provides information, resources and referrals to parents and families who call or who walk into the Family Resource Center. This community-based setting is an independent facility off-site from Mission Hospital. She/He demonstrates the ability to work with a diverse multicultural/ethnic population with sensitivity and respect. As a customer service provider, the position requires strong communication and interpersonal skills, and the ability to establish rapport with clients for meeting the various needs of the community and knowledge of local community resources and programs. The specialist also assists in coordinating and promoting Center Programs and develops the calendars of events. In the Office Coordinator role, duties include providing day-to-day operational oversight for the center, ordering supplies, staff communication coordination and facility management. She/he demonstrates good judgment and effective communication in teamwork and problem solving of day-to-day issues and facilitates positive collaborative working relationship with all program staff, community partners and volunteers at the Center. Required qualifications:

  • 3 years experience in direct service with clients, customer service, administrative support in health or human services. Preferred qualifications:
    • Coursework/Training - College courses in human services, psychology or social work or in business administration.
    • Coursework/Training - Customer Service training.
    • 2 years experience in Information and Referral, Business Administration and Human Services and/or Office Coordination inhuman Services Environment.
    • AIRS - Certified Information and Referral Specialist. Our best-in-class benefits (https://www.providenceiscalling.jobs/rewards-benefits/) are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission (https://www.providenceiscalling.jobs/mission-core-values/) of caring for everyone, especially the most vulnerable in our communities. At Mission Hospital with locations in Mission Viejo and Laguna Beach, CA our core values of Compassion, Dignity, Justice, Excellence and Integrity translate into an environment where the welfare of our patients always comes before the bottom line. As a member of Providence Health System, we serve all of south Orange County. Mission Hospital Mission Viejo is a Level II Trauma Center and is the area's designated regional trauma center. We have Centers of Excellence in heart, maternity, trauma, breast care, spine, vascular, stroke and brain injury. Mission Hospital Laguna Beach provides local coastal communities with 24-hour emergency department services, medical/surgical services, behavioral health programs including inpatient and outpatient psychiatric and chemical dependency services and an outpatient eating disorder program. Mission Surgery Center performs approximately 4,500 annual surgeries and provides a safe and convenient outpatient setting. It is accredited by the Accreditation Association of Ambulatory Health Care. We've received two Beacon Awards for clinical excellence and in 2012 we received Magnet Designation which recognizes hospitals for top patient care, quality nursing and innovations in nursing and healthcare. We offer a collegial work environment with competitive salaries and benefits. Mission Hospital provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mission Hospital complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Positions specified as "on call/per diem" refers to employment consisting of shifts scheduled on as "as needed basis" to fill in for staff vacancies. Company: Mission Hospital Regional Medical Center Category: Administrative ( Non-clinical) Req ID: R360375

Keywords: Providence Health & Services, Mission Viejo , Information Referral Specialist/Office Coordinator - Community Benefit, Administration, Clerical , Mission Viejo, California

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