AT&T Customer Support Associate

Location: Thousand Oaks
Posted on: June 23, 2025

Job Description:

Love talking to people? Let’s turn that into a career! Our company is on the hunt for energetic and driven professionals to join our AT&T Customer Support team. Here, your communication skills, positivity, and problem-solving mindset will be vital. As a Customer Support Associate , you’ll be on the front lines delivering exceptional service—helping customers get the most out of their AT&T experience. Prepare to play a critical role in driving client success in this entry-level position. AT&T Customer Support Associate main responsibilities: Respond to customer questions and requests in a professional, friendly, and timely manner. Provide thorough information and support for all AT&T offerings. Execute necessary changes to accounts, services, and billing while ensuring accuracy and compliance. Address and find solutions to customer problems with understanding and clear communication. Keep detailed and precise logs of interactions and ensure all work adheres to AT&T's established guidelines. Collaborate with other Customer Support Associates and management to discuss methods to enhance sales and customer satisfaction.

Keywords: , Mission Viejo , AT&T Customer Support Associate, Customer Service & Call Center , Thousand Oaks, California