Assistant Director of Technology Services (Restricted Funding) (EXTENDED)
Company: Inside Higher Ed
Location: Mission Viejo
Posted on: February 19, 2021
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Job Description:
Classification Title:Assistant Director of Technology Services
(EXTENDED)Job Category::Classified Administrator/ManagerJob Open
Date::01/13/2021Initial Screening Date:03/01/2021Position
ID::P0016779Job Open ID::REQ8525Position Title::Assistant Director
of Technology Services (Restricted Funding)
(EXTENDED)Location:10-Irvine Valley
CollegeDepartment:Administration (IVC-041-000)Term::12
Months/YearSalary Schedule Link::Pay Basis::MonthlyPay Range::14 -
$105,264 to $148,128 (salary placement in the salary range will be
based upon comparable experience and qualifications; increases are
given annually thereafter up to highest step)% of Range::100%Hours
per week::40Receives Benefits: :YesClassification Benefits::The
District offers a comprehensive package of insurance benefits to
eligible employees, which includes medical and dental insurance, a
vision-care plan, life insurance and dependent life coverage,
accidental death and dismemberment coverage, and a long-term
disability income-protection plan. All premiums are fully paid by
the District. Mandatory retirement incentive is with California
Public Employees Retirement System (CalPERS).Permanent link to
posting:Summary Description::Specifications are intended to present
a descriptive list of the range of duties performed by employees in
the position. Specifications are not intended to reflect all duties
performed within the job.Under the direction of the College
Director of Technology Services, or designee of the President,
assist in managing the college technology department operations,
and assigned large college-level projects of a comprehensive
technology department that includes, audio-visual and broadcast
systems, along with related programs and services provided by
department; and by performing the Director's duties when absent or
as assigned.To act as liaison on assigned College and
District-level technology projects, including contributing to
efforts relative to technology needs assessments, coordinating
technology-related schedules with construction and technology
schedules, providing supporting documentation; and participating in
assigned District and College meetings for the planning, design,
construction, implementation or remodeling of College facilities as
assigned.To foster a culture of collaboration, mutual respect,
innovation, and continuous improvement throughout the District;
lead by example; actively participate in and support District-wide
participatory governance components and activities and other
collaborative processes; encourage professional excellence among
the staff and promote an organizational culture of customer
service, innovation, and quality services.Distinguishing
Characteristics::Employment in this position is contingent upon
restricted funding by the Irvine Valley College Redevelopment
Allocation.Representative Duties::Duties may include, but are not
limited to the example of duties listed in Job Duties. Please see
Job Duties for details.Knowledge of::Applicable security mandates,
rules, and regulations.Capital construction concepts as how they
relate to technology implementations.Complex Cisco networking
systems and operations including wireless.Desktop refresh,
application delivery, and imaging processes. Design experience for
digital and analog video and audio signals.District and College
policies, procedures, organization, operations, objectives and
Community College mission, functions, and participatory
governance.Documentation standards and procedures, including public
contract administration.Electronic access and related
systems.Electronic industry building standards and regulations for
voice, video and data installations, as well as, operation
principles of voice, video and data systems.Familiarity with
automated broadcast control systems, as well as, integration of a
wide variety of audioand video broadcast equipment.Federal
Communication Commission (FCC) rules and regulations.Modern
information technology capabilities and trends.Operation of
computers, peripherals, other office equipment and software
programs, including database management, spreadsheet, word
processing and specialized software.Oral and written communication
skills, including public presentation techniques, correct English
composition, grammar, spelling and vocabulary.Principles,
practices, procedures and operating techniques for distance
learning systems, management, supervision, training, project and
inventory management and record keeping.Principles of
computer/audio/visual systems design and maintenance, data,
database, data structure, imaging systems, software development,
network design, and server systems design and maintenance.Radio
transmitters, microwave links, and satellite systems.Security
camera and related systems.State, local and federal laws,
regulations, codes and requirements, and District policies
affecting the installation, use and maintenance of information
technology and related media.Ability to::Analyze problems, complex
situations or complex system problems accurately, identify
alternative solutions, project consequences of proposed actions,
adopt an effective course of action and implement
recommendations.Apply and explain applicable District policies and
federal, State, and local laws, codes and regulations.Assist in
developing, implementing, directing and evaluating information
technology services, activities and programs.Assure compliance with
legal requirements and District policies, and college processes and
procedures.Collect, compile and analyze data.Develop and manage
assigned budgets.Encourage professional excellence among the staff
and promote an organizational culture of customer service,
innovation, and quality services. Establish and maintain
cooperative and effective working relationships with those
contacted in the course of work.Evaluate emerging technologies and
assist in making recommendations relating to their use within the
College that aid in the achievement of the College's goals and
objectives.Lead and facilitate group meetings effectively.Maintain
current knowledge of technological advances in the
field.Participate with the District in the design, procurement and
installation of approved technology projects.Plan, organize and
direct the work of consultants and contractors; including working
with construction contractors, construction superintendents,
construction managers, project owners, and understand construction
schematics, diagrams, and drawings, and monitor for assurance of
conformance to contract requirements.Relate and communicate
clearly, concisely and effectively, both orally and in writing,
with diverse constituencies including those of varied academic,
cultural and socio-economic background using tact, diplomacy and
courtesy within and outside of the District.Represent the College
as assigned at meetings with others, regarding technology and
provide information and direction to others with varying levels of
information technology knowledge.Run an effective and efficient
technical help desk operation.Train, supervise, motivate, and
evaluate the performance of assigned personnel.Understand and
effectively and collaboratively work in a complicated multi-college
environment, as well as within a system of community college
districts. Use independent judgment, interpersonal skills including
tact, patience, motivation, and diplomacy, to work effectively to
achieve departmental excellence, common goals and
objectives.Education and Experience Guidelines::Any combination of
education and experience that would likely provide the required
knowledge and abilities is qualifying.Education/Training::A
Bachelor's degree from an accredited college or university with
major course work in engineering, computer information systems,
educational technology, business administration, or closely-related
field.Experience::At least three years of increasingly responsible
work experience that demonstrates the ability to assist in
directing a broad college-wide information technology program and
projects, including network systems, server upgrades and
replacement implementations, system upgrades, multimedia services,
and at least one year of experience in directly supervising
full-time technical personnel.Preferred:Recent evidence of
continuing education in areas of information technology,
engineering, business management, project management, or related
area. At least three years of network management experience, and
one year of large software implementation experience. Work
experience managing a diverse workforce in an educational
environment with participatory governance structures. Teaching
experience in higher education is also desirable.License or
Certificate::A valid California driver's license.Conditions of
Employment::The conditions herein are representative of those that
must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential job
functions.Work Environment::Duties are performed primarily in an
office environment at a desk or computer work station. Incumbents
are subject to frequent contact in person and on the telephone with
administrative, management, supervisory, academic and classified
staff. Work requires travel to other offices or locations to attend
conferences, meetings or conduct work.Physical Demands::Typically
must sit and stand for long periods; use hands and fingers to
operate a computer keyboard; remember key information and
concentrate for prolonged periods; see to read all printed
materials, including fine print, diagrams, schematics, computer
screen and electronic displays; hear and understand voices to
conduct face-to-face and telephone conversations; speak in an
understandable voice with sufficient volume to be heard within a
normal conversational distance, on the telephone, and when
addressing groups; transport self to places necessary to perform
job duties, such as meeting locations; visit and inspect technology
installation sites; and move and/or carry objects weighing up to a
maximum of 25 pounds.Duties and Responsibilities:Assist the
Director of Technology Services in directing the College's
technology projects and/or technology center, provide College-wide
technology support services related to information and assistance
for users, equipment service and repair, software implementation
and related development, installation and repair; network support,
internet access, academic/administrative systems; technology
standards and specifications; campus software licensing and
technology purchasing; and provide technology support for campus
and community-wide events as they relate to projects.Duties and
Responsibilities:Manage help desk operations, technology projects
and serve as a central point of contact to complete end user
requests in regards to problems or implementations at the
desktop/workstation and networking level. Ensure all established
departmental procedures are followed. Attend all technology and
construction meetings and coordinate proper resources to ensure
timely and correct responses to all Requests for Information (RFI)
and Request for Proposal (RFP). Ensure all college standards are
adhere to in all construction and technology projects.Duties and
Responsibilities:Coordinate College-level user and project
implementation related support with District IT for District-wide
IT services, such as voice, video, servers and data systems; direct
technical staff that maintain the campus telephone and voicemail
system; network systems; manage user adds, moves, changes, and
telephone assignments at the College level; maintain voicemail
accounts; coordinate the purchase of IT-related equipment and
systems, such as complex networking systems, data systems,
desktops, college servers, SAN, VDI, backup, business continuity,
and audio/visual systems, and imaging systems as assigned by
Director.Duties and Responsibilities:Assist in coordinating with
District IT when developing specifications for building
infrastructure for voice, video network and data systems; assist in
writing bid specifications and coordinating with outside vendors
for the purchase and installation of voice, video, network and data
systems; assist in coordinating, monitoring and evaluating the work
of external contractors, ensuring the timely completion of
contractual requirements; and maintain complex Cisco and other
vendor networking, voice, video and data systems after
installation.Duties and Responsibilities:Work with the District
Purchasing, Facilities planning, College Facilities, and other
offices to develop bid documents for assigned College technology
projects; and evaluate technology and broadcast systems and other
equipment; and coordinate with College personnel to determine
replacement needs of existing equipment.Duties and
Responsibilities:Assist in coordinating with College and contract
personnel when identifying needs to ensure that the most up-to-date
technology is used; represent College's technological point of view
and position at assigned District and College meetings.Duties and
Responsibilities:Train, supervise and evaluate the performance of
assigned technical and support personnel; delegate and review
assignments and projects; evaluate work products and results;
establish and monitor timelines and prioritize work.Duties and
Responsibilities:Attend, collaborate and contribute, as assigned,
in meetings with vendors, contractors, administrators, faculty and
staff; coordinate and supervise the updating and implementation of
College-level improvement projects with vendors, consultants, staff
and faculty as directed; and coordinate with District Services on
various services for District managed projects.Duties and
Responsibilities:Attend assigned meetings of College and
District-wide committees, which may include contributing to the
review of the policies and practices for providing technology
services; provide College perspective relative to the parameters
and criteria for project designs and College established standards;
and assist in implementing design and technical standards and
ensure these design and standards are adhere to.Duties and
Responsibilities:Assist in setting priorities and developing work
and staffing schedules to ensure the timely and efficient operation
and maintenance of College technology services and broadcast
systems; assist in the implementation of the technology master
plan.Duties and Responsibilities:Assist in developing, preparing
and administering project plans, definitions and scope, budgets and
schedules for College and District level projects including:
charts, GANTT charts, status reports, purchase orders, change
orders, and payment applications; review and negotiate claims; and
assist in preparing agenda items for submittal to Purchasing
Department for review and for Board approval as needed.Duties and
Responsibilities:Act as the College's technology representative, as
assigned, in the administration of assigned construction and
technology contracts including monitoring and evaluating the work
of contractors to ensure accurate payment and timely completion of
contractual requirements.Duties and Responsibilities:Maintain an
effective and cooperative working relationship with all College and
District Services personnel, including administration, faculty and
classified personnel; provide College administrators and other
District personnel with regular updates on projects and activities
as requested; interact directly with College administrators with
policy-level responsibility as assigned by Director.Duties and
Responsibilities:Assist in planning, organizing, implementing,
managing and evaluating audiovisual services provided to the
College; assist in designing technical and specialized audiovisual
systems in response to faculty, student and staff requirements;
assist in identifying, evaluating and recommending emerging media
equipment, systems, programs, applications, technologies,
methodologies and uses.Duties and Responsibilities:Assist in
evaluating emerging and innovative technologies and making
proposals regarding their strategic use in serving the needs of
students, faculty and staff; ensure innovative technologies assist
the college to promote student success; represent the College, as
assigned, at District Information Technology meetings; and promote
the College's position related to information technology.Duties and
Responsibilities:Maintain a liaison relationship with the student
and faculty user community; assist in developing and implementing
opportunities for students and staff to learn to use information
technology systems and programs; assist in promoting new systems
and services to these user communities.Duties and
Responsibilities:Provide status reports of active assigned work to
the Director of Technology Services as required. Provide College
administrators and other District personnel with regular updates on
assigned projects and activities as requested or directed.Duties
and Responsibilities:Coordinate technology purchases and
implementations in the College's various learning centers,
libraries, such as writing and math labs; evaluate and maintain
library information databases, and maintain a variety of tracking
systems such as SARS Trak, and photocopier systems as needed.Duties
and Responsibilities:Assist in developing and administering budgets
for assigned projects; assist in forecasting future budgets
requirements for technology systems, staffing, and facilities
infrastructure; and assist in approving technology purchases.
Ensure Fixtures, Furniture, and Equipment (FF&E) funds are
budget properly to fund all technology in new construction or
renovations.Duties and Responsibilities:Coordinate with outside
vendors for the purchase, installation and maintenance of complex
voice, video and data systems if not coordinated by District IT
personnel.Duties and Responsibilities:Coordinate the complete
documentation of all technical systems including configuration and
change control.Duties and Responsibilities:Maintain an effective
inventory system of all hardware, software, and service maintenance
agreements (SMAs).Duties and Responsibilities:Assist in providing
appropriate technical solutions for designing and installing both
radio and television broadcast systems as needed or assigned.Duties
and Responsibilities:Assist in recommending new broadcast and other
equipment for purchase to meet good engineering practices and
provide project support representing broadcast and other system
design during integration.Duties and Responsibilities:Assist in
diagnosing, repairing or facilitating the repair of component level
broadcast-related equipment.Duties and Responsibilities:Perform
related duties as assigned.
Keywords: Inside Higher Ed, Mission Viejo , Assistant Director of Technology Services (Restricted Funding) (EXTENDED), Executive , Mission Viejo, California
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