Merchandise Ops Leader (Department Manager)
Company: Petco Animal Supplies, Inc.
Location: Mission Viejo
Posted on: April 2, 2021
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Job Description:
C ome work at a place where innovation and teamwork come
together to support the most exciting missions in the world!
Responsible for assisting the Store Leader in achieving the store's
budgeted sales and profit goals. Ensure that all merchandise is
accurately received, priced, stocked and backroom is maintained per
OSE standards. Essential Job Functions: - Ensures 100% pricing
accuracy, including verifying all pricing labels are up and are
accurate with regard to correct price and current offer date. -
Facilitates the unloading and stocking of merchandise according to
operational guidelines and OSE standards. - Ensures that the store
is well stocked and inventory counts are accurate. - In partnership
with Store Leader, ensures staffing levels are appropriate for
receiving and processing stock. - Ensures that the backroom and
equipment is organized and clean per OSE standards. - Prioritizes
merchandise moving to sales floor and areas to be stocked,
including POG and end cap sets - Perform routine housekeeping tasks
to maintain the stores appearance and meet OSE standards. - Ensures
highest productivity levels are achieved for receiving, processing
and stocking. - Trains and develops partners on proper receiving,
processing and stocking procedures, WMR and food rotation practices
according to Petco standards. - Abides by and enforces all company
policies and procedures, including but not limited to those
designed to minimize shrink. - Adhere to and promote established
safety procedures. - Ensures the facilitation and
accuracy/integrity of the Blue Dot program. - Ensure that
unforgivable items are in stock at all times. - Directly supervises
the Merchandise Operations Specialists. Leads and coaches all store
partners in providing great guest service and performing their
assigned task with the objective of achieving budgeted sales. -
Ensures RTV and Hazardous Waste processed are managed per Petco
policy. - Communicate all situations and/or conditions that affect
the store to the Guest Experience Leader and/or Store Leader (e.g.
guest complaints, item requests, inadequate inventory levels). -
Perform all special or other projects as assigned and assume
responsibility as Leader on Duty (LOD) as needed. LOD Key
Accountabilities: - Provide quick and courteous service to all
guests by utilizing the GUEST Model throughout the store. - Ensure
OSE standards are maintained throughout the store. - Ensure that
the store is opened and / or closed in accordance with established
P&Ps. - Provide training and coaching in GUEST and product
knowledge to store partners. - In partnership with the Store Leader
and/or Guest Experience Leader ensure proper store scheduling is
being maintained to ensure guest service during peak hours. -
Adhere to and promote established safety procedures. - Assist the
Guest Experience Leader and/or Store Leader in planning out
location changes needed to the grid and ad planner to maximize
sales. Supervisory Responsibility: Directly supervise the
Merchandise Operations Specialist. Complete performance evaluations
for partners. Work Environment: The majority of job duties are
conducted indoors, although merchandise receiving, merchandise
carry-outs, or stock balancing will require leaving the store
briefly. Must be able to lift 50 lbs and pull 2000 lbs utilizing
material handling equipment. Improper use of safety equipment
and/or not following proper lifting techniques may pose of risk of
injury to customers, pets, and store partners. Petco Animal
Supplies, Inc. is an Equal Opportunity Employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, age, protected veteran status, or any
other protected classification. Petco Animal Supplies, Inc. is an
Equal Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, age, protected veteran status, or any other
protected classification. If you are a returning visitor who has an
existing account, please click here . Current PETCO Partners
Current Partners can explore internal opportunities by logging in
to PetNet.
Keywords: Petco Animal Supplies, Inc., Mission Viejo , Merchandise Ops Leader (Department Manager), Executive , Mission Viejo, California
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