Front Office Associate Outpatient Oncology Bilingual
Company: The Oncology Institute of Hope and Innovation
Location: Burbank
Posted on: February 19, 2026
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Job Description:
Job Description Job Description About The Oncology Institute
(www.theoncologyinstitute.com): Founded in 2007, The Oncology
Institute (NASDAQ: TOI) is advancing oncology by delivering highly
specialized, value-based cancer care in the community setting. TOI
offers cutting-edge, evidence-based cancer care to a population of
approximately 1.9 million patients, including clinical trials,
transfusions, and other care delivery models traditionally
associated with the most advanced care delivery organizations. With
over 180 employed and affiliate clinicians and over 100 clinics and
affiliate locations of care across five states and growing, TOI is
changing oncology for the better. At The Oncology Institute, you
help make high-quality, affordable cancer care accessible to
underserved communities—providing every patient with the dignity,
empathy, and excellence they deserve. Our position is located in
our clinic in beautiful Burbank, California. Travel to other nearby
offices will be required, mileage will be reimbursed. Introduction
As a Front Office Associate with The Oncology Institute, you will
have the opportunity to advance your career while making a positive
impact on the lives of others! We're looking for a team member who
is patient-focused and compassionate. Our Front Office staff are
important. When you join us, you will influence how we provide care
for our patients while acting as a critical member of the entire
care team. The Front Office Associate will be responsible for
performing front office clerical and clinical duties. Greet and
check-in patients, collect co-pays and payments. Interview patients
for the purpose of gathering health history and current medications
- health screening. Participate in mandatory staff meetings as
needed. Schedule appointments and answer incoming phone calls.
Promote TOI's culture of exceptional behavioral standards for
customer service. Maintain and protect confidentiality and security
of all organizational information gained in the course of
performing job responsibilities including but not limited to,
financial and client information. Other duties as assigned.
Required Qualifications High school diploma or G.E.D. required
Bilingual in English and Spanish Experience: Medical receptionist:
1 year (Preferred) Job Type: Full-time Schedule: Day shift - 8:30
am - 5:00 pm Monday to Friday The estimate displayed represents the
typical wage range of candidates hired. Factors that may be used to
determine your actual salary may include your specific skills, how
many years of experience you have and comparison to other employees
already in this role. Pay Transparency for hourly teammates
$21—$22.25 USD
Keywords: The Oncology Institute of Hope and Innovation, Mission Viejo , Front Office Associate Outpatient Oncology Bilingual, Healthcare , Burbank, California
