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Customer Service Associate

Company: Pouch Employee Service, LLC
Location: Mission Viejo
Posted on: April 2, 2021

Job Description:

CUSTOMER SERVICE ASSOCIATE - SELF STORAGE SPECIALIST Provide Customer Service by Helping Customers Understand their Needs, Recommend Storage Solutions
Assist Reservation and Walk-In Customers (In Person and on the Phone) in Renting Storage Units
Selling Boxes & Moving Supplies; Selling Tenant Insurance
Ensure Property is Customer Ready by Cleaning Units
Making Sure Property Appearance is Safe and Welcoming
Collects Revenue by Receiving and Recording Payments Manage, Verify, Balance Cash Drawer; Prepare and Make Daily Deposits
Conducts Welcome, Collection, and Other Types of Calls and Documents Notes in System
Bilingual a Plus Benefits: Monthly & Quarterly Bonus Program
Medical/Dental, Vision, AD&D Insurance
401(k) Plan
Fully Paid New Self Storage Specialist Training
Health Club Membership Reimbursement Skills/Qualifications: Product Knowledge, Data Entry Skills, Organization, Reporting Skills, Managing Processes, Customer Focus, Multi-Tasking; Good Driving Record

Keywords: Pouch Employee Service, LLC, Mission Viejo , Customer Service Associate, Hospitality & Tourism , Mission Viejo, California

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