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Store Greeter

Company: Sleep Number
Location: Mission Viejo
Posted on: January 10, 2022

Job Description:

Company OverviewSleep Number team members are part of a passionate, purpose-driven culture that supports improving the health and wellbeing of society through higher quality sleep. We are not just focused on our customers, however; being employed by Sleep Number means your personal wellbeing is important, too. As we continue to grow, we are looking for team members who will bring their unique personalities, backgrounds, and skills to work. Whether you are entering, returning, or experienced in the workforce, we have a place for you.In our 35+ years in the industry we have improved over 13 million lives, and we are just getting started. With 5,000+ team members nationwide supporting work disciplines from technology to manufacturing, retail stores to field services technicians, corporate teams to customer service, we are a sleep innovation leader because of our team members. Now is a great time to join us as we invest further in our people and sleep innovation. #TeamSleepNumberPosition PurposeThe Sales Store Greeter role is designed to improve the customer experience, primarily in high volume stores, during busy time periods. They will do so by welcoming customers, keeping them warm and engaged, and allowing our sales force time to complete their current sales presentation fully and thoroughly before moving to those customers waiting to be helped.Primary Responsibilities

  • Greet/welcome customers through the door during busy selling periods
  • Work with Store Managers to determine the best means to keep the customers warm and engaged until a salesperson can help them
  • Be knowledgeable of Sleep Number product, culture, and customer experience expectations
  • Help with visual merchandising/restocking as needed
  • Clean up/reset after sales presentations as needed
  • Assist in other non-selling duties as needed
  • Read, understand and follow all company policies and procedures
  • May perform other job-related duties as assigned
  • May be responsible for order entry in SeibelPosition Requirements
    • A minimum of 1+ years customer facing experience preferred but not required
    • Preference for customer service experience in high end sales environment
    • High school diploma or equivalent required
    • Ability to deliver high levels of customer satisfaction by providing an engaging and professional interaction
    • Exceptional communication skills
    • Adept at using technology required for store operations
    • High energy, enthusiastic and motivated demeanor
    • Able to adapt and grow in a changing, fast-paced work environment
    • Genuine desire to grow and learn, as well as contribute positively to a team-oriented work environment
    • Must be authorized to work in the United States and able to demonstrate English language proficiency; second language skills encouragedPay & BenefitsWELLBEING AT SLEEP NUMBER, WITH SLEEP AT THE CENTERImproving the health and wellbeing of society through higher quality sleep starts with you. We strive to infuse wellbeing into all aspects of our culture championing your emotional, financial, career, community, and physical health.By joining Team Sleep Number, in addition to offering competitive pay programs, we are proud to offer eligible team members an extensive wellbeing package including, but not limited to comprehensive health plan options, 401(k) Plan with discretionary company match, incentive eligibility paid time off and much more:
      • A free Sleep Number 360 Smart Bed for team members, and additional product discounts for friends and family throughout the year.
      • Emotional wellbeing resources to help you balance life, such as free access to therapy, family care concierge and discounted childcare.
      • Financial support when you need it the most - paid parental leave, time to recover from an illness or injury, and saving for lifes expected & unexpected adventures.
      • Opportunities for connection in and outside of work through our Diversity, Equity & Inclusion Council, and volunteerism in our communities.
      • Career development supported by our tuition reimbursement program. and continuous learning and development opportunities.
      • Work for your day flexibility, available for select corporate roles.SafetySafety is a top priority for Sleep Number supporting customers and team members wellbeing. COVID-19 Precaution(s) are in place consistent with CDC guidelines, U.S. Department of Labors Occupational Health & Safety Administration (OSHA), and state/local laws.EEO StatementSleep Number is an equal opportunity employer. We are committed to recruiting, hiring and promoting qualified people and prohibit discrimination based on race, color, marital status, religion, sex (including gender, gender identity, gender expression, transgender status, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state, or local law.Americans with Disabilities Act (ADA)It is Sleep Numbers policy to provide reasonable accommodations to qualified individuals with disabilities during the application process, consistent with applicable law. We may require supporting medical or religious documentation where applicable and permissible by law. If you are a qualified individual, you may request a reasonable accommodation at any time during the selection process, including if you are unable or otherwise limited in your ability to access open roles here.

Keywords: Sleep Number, Mission Viejo , Store Greeter, Hospitality & Tourism , Mission Viejo, California

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