Shift Supervisor
Company: Krispy Kreme Doughnuts
Location: Mission Viejo
Posted on: May 14, 2022
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Job Description:
Job Description Shift Supervisor is responsible for overseeing
the safe, productive, and efficient operation of all activities.
This involves supervising shift personnel and ensuring that all
Krispy Kreme policies are strictly followed. Additionally, this
position is accountable for monitoring the proper running order of
all equipment and performing maintenance and repairs as necessary.
Other responsibilities include the following, but are not limited
to: On the Move Get ready to get moving This role will involve
carrying and lifting boxes, decorating and packing doughnuts,
sweeping or mopping, communicating with customers and fellow Krispy
Kremers, filing orders and using the phone. You might lift up to 75
pounds from time to time. Guest Services Shift Supervisor serve as
a role model to team members and other Krispy Kremers. They set the
tone and create an environment for exceptional customer service You
will know how to handle difficult situations with customers and
other matters in the shop in a professional and humble way. We want
all our customers to be happy with their experience in every one of
our shops You'll also ensure all our products are up to the highest
standard- the Krispy Kreme standard. You'll maintain shop
organization, answer the phone, and communicate with our Support
Center teams when needed. Sales You'll work alongside the General
Manager/Assistant Manager to achieve business plan objectives and
profitability, and you'll help lead sales, which can include Hot
Light times, retail sales, fundraising and suggestive selling.
Production/Equipment You'll discover ways to maximize efficiency in
daily doughnut-making, and you'll understand quality control
procedures and coordinate production schedules to meet guest
satisfaction. You'll get to know our equipment well by inspecting
it and finding any issues that need fixing. Safety and Sanitation
Make sure the shop is clean and safe Shoes, floors, overall
cleanliness is always a top priority. People You'll help the
General Manager/Assistant Manager in recruiting, hiring, training,
and all other needs, and you'll supervise shifts and demonstrate
leadership. Requirement : All managers must be available to work
any and all shifts. If you think you have what it takes and are
eager to join a team of Rock Stars and Doughnut Enthusiasts, APPLY
TODAY Company Description Awesome Doughnut, LLC, the exclusive
franchisee for Krispy Kreme Doughnuts in Southern California, is
growing and looking for infectiously energetic, motivated,
respectful, ambitious, and hospitable individuals to join their
team. Our training programs are designed to give you the tools and
knowledge you need to succeed. We promote most of our managers from
within so there is plenty of opportunity to move up.
Keywords: Krispy Kreme Doughnuts, Mission Viejo , Shift Supervisor, Hospitality & Tourism , Mission Viejo, California
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