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Part Time Supervisor - The Shops - Mission Viejo, CA

Company: Casper
Location: Mission Viejo
Posted on: January 21, 2023

Job Description:

Looking for a job to get you out of bed?
Casper (Casper.com) believes everyone should sleep better. The Sleep Company has a full portfolio of obsessively engineered sleep products-including mattresses, pillows, bedding, and furniture-designed in-house by the Company's award-winning R&D team at Casper Labs. In addition to its e-commerce business, Casper owns and operates Sleep Shops across North America and its products are available at a growing list of retailers.
We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.
When you're not catching zzz's, this is what you'll do

  • Assume managerial duties in the absence of the Store Manager/Associate Store Manager, including store opening/closing, upholding visual brand standards, maintaining safe working conditions and facilities maintenance.
  • Help lead and advise associate team on sales floor with goal driven approach.
  • Lead by example and contribute to a culture of ownership, continuous improvement, and goal achievement.
  • Maintain training standards on the sales floor; ensure the team has both product and systems expertise.
  • Help find ways to improve store operations and to improve overall customer experience.
  • Ensure that the product and promotion schedule is in line with casper.com and help implement any initiatives from Casper HQ.
  • Oversee inventory management. Inform all associates of product levels & shortages and assist leadership team in cycle counts and replenishment process.
  • Help Casper reinvent retail by creating unique, optimal retail experiences.
    Our dream candidate is...
    • 1-2 years experience as a people leader in a retail, sales, customer service or hospitality industry, with at least 3+ years in a customer-facing role
    • Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast paced environments
    • Deep and demonstrated understanding of service excellence in a consumer environment.
    • Outstanding communication skills with a knack for building consensus via influence.
    • Naturally curious and a solves problems with grace and optimism.
    • Financial management experience preferred.
    • Ability to lift at least 50lb
    • The desire to work in a fast paced, entrepreneurial environment - understands the importance of experimentation and iteration.
      The syrup on your waffles
      • Employee Discount to use on whatever you like! (with a few exceptions)
      • Salary to pay your bills and a potential bonus for some splurging
      • Gifted Bedding after tenure milestones
      • Paid Sick Time
      • Incentivized Referral Program

Keywords: Casper, Mission Viejo , Part Time Supervisor - The Shops - Mission Viejo, CA, Hospitality & Tourism , Mission Viejo, California

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