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Assistant Director of Technology Services, Categorical

Company: The South Orange County Community College District
Location: Mission Viejo
Posted on: September 24, 2022

Job Description:

Saddleback College Assistant Director of Technology Services, Categorical - EXTENDED Job Category: Classified Administrators and Managers Job Opening Date: July 07, 2022 Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00 a.m. - 5:00 p.m. Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: District Management Team Salary Schedule Range 14 - Starting at $112,032 annually. Required Documents: Resume Required. Optional Documents: Cover Letter/ Letter(s) of Recommendation Initial Screening Date: October 6, 2022 This position is categorically funded. Employment in this position is contingent upon funding by Capital Outlay Projects. SUMMARY DESCRIPTION Under the direction of the College Director of Technology Services, or designee of the President, assist in managing the college technology department operations, and assigned large college-level projects of a comprehensive technology department that includes, audio-visual and broadcast systems, along with related programs and services provided by department; and by performing the Director's duties when absent or as assigned. To act as liaison on assigned College and District-level technology projects, including contributing to efforts relative to technology needs assessments, coordinating technology-related schedules with construction and technology schedules, providing supporting documentation; and participating in assigned District and College meetings for the planning, design, construction, implementation or remodeling of College facilities as assigned. To foster a culture of collaboration, mutual respect, innovation, and continuous improvement throughout the District; lead by example; actively participate in and support District-wide participatory governance components and activities and other collaborative processes; encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: --- Applicable security mandates, rules, and regulations. --- Capital construction concepts as how they relate to technology implementations. --- Complex Cisco networking systems and operations including wireless. --- Desktop refresh, application delivery, and imaging processes. --- Design experience for digital and analog video and audio signals. --- District and College policies, procedures, organization, operations, objectives and Community --- College mission, functions, and participatory governance. --- Documentation standards and procedures, including public contract administration. --- Electronic access and related systems. --- Electronic industry building standards and regulations for voice, video and data installations, as well as, operation principles of voice, video and data systems. --- Familiarity with automated broadcast control systems, as well as, integration of a wide variety of audio and video broadcast equipment. --- Federal Communication Commission (FCC) rules and regulations. --- Modern information technology capabilities and trends. --- Operation of computers, peripherals, other office equipment and software programs, including database management, spreadsheet, word processing and specialized software. --- Oral and written communication skills, including public presentation techniques, correct English composition, grammar, spelling and vocabulary. --- Principles, practices, procedures and operating techniques for distance learning systems, management, supervision, training, project and inventory management and record keeping. --- Principles of computer/audio/visual systems design and maintenance, data, database, data structure, imaging systems, software development, network design, and server systems design and maintenance. --- Radio transmitters, microwave links, and satellite systems. --- Security camera and related systems. --- State, local and federal laws, regulations, codes and requirements, and District policies affecting the installation, use and maintenance of information technology and related media. Ability to: --- Analyze problems, complex situations or complex system problems accurately, identify alternative solutions, project consequences of proposed actions, adopt an effective course of action and implement recommendations. --- Apply and explain applicable District policies and federal, State, and local laws, codes and regulations. --- Assist in developing, implementing, directing and evaluating information technology services, activities and programs. --- Assure compliance with legal requirements and District policies, and college processes and procedures. --- Collect, compile and analyze data. --- Develop and manage assigned budgets. --- Encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services. --- Establish and maintain cooperative and effective working relationships with those contacted in the course of work. --- Evaluate emerging technologies and assist in making recommendations relating to their use within the College that aid in the achievement of the College's goals and objectives. --- Lead and facilitate group meetings effectively. --- Maintain current knowledge of technological advances in the field. --- Participate with the District in the design, procurement and installation of approved technology projects. --- Plan, organize and direct the work of consultants and contractors; including working with construction contractors, construction superintendents, construction managers, project owners, and understand construction schematics, diagrams, and drawings, and monitor for assurance of conformance to contract requirements. --- Relate and communicate clearly, concisely and effectively, both orally and in writing, with diverse constituencies including those of varied academic, cultural and socio-economic background using tact, diplomacy and courtesy within and outside of the District. --- Represent the College as assigned at meetings with others, regarding technology and provide information and direction to others with varying levels of information technology knowledge. --- Run an effective and efficient technical help desk operation. --- Train, supervise, motivate, and evaluate the performance of assigned personnel. --- Understand and effectively and collaboratively work in a complicated multi-college environment, as well as within a system of community college districts. --- Use independent judgment, interpersonal skills including tact, patience, motivation, and diplomacy, to work effectively to achieve departmental excellence, common goals and objectives. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: A Bachelor's degree from an accredited college or university with major course work in engineering, computer information systems, educational technology, business administration, or closely-related field. Experience: At least three years of increasingly responsible work experience that demonstrates the ability to assist in directing a broad college-wide information technology program and projects, including network systems, server upgrades and replacement implementations, system upgrades, multimedia services, and at least one year of experience in directly supervising full-time technical personnel. Preferred: Recent evidence of continuing education in areas of information technology, engineering, business management, project management, or related area. At least three years of network management experience, and one year of large software implementation experience. Work experience managing a diverse workforce in an educational environment with participatory governance structures. Teaching experience in higher education is also desirable. Licenses, Certificates, and/or Other Requirements: A valid California driver's license. WORK ENVIRONMENT AND PHYSICAL DEMANDS The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work Environment: Duties are performed primarily in an office environment at a desk or computer work station. Incumbents are subject to frequent contact in person and on the telephone with administrative, management, supervisory, academic and classified staff. Work requires travel to other offices or locations to attend conferences, meetings or conduct work. Physical Demands: Typically must sit and stand for long periods; use hands and fingers to operate a computer keyboard; remember key information and concentrate for prolonged periods; see to read all printed materials, including fine print, diagrams, schematics, computer screen and electronic displays; hear and understand voices to conduct face-to-face and telephone conversations; speak in an understandable voice with sufficient volume to be heard within a normal conversational distance, on the telephone, and when addressing groups; transport self to places necessary to perform job duties, such as meeting locations; visit and inspect technology installation sites; and move and/or carry objects weighing up to a maximum of 25 pounds. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or

Keywords: The South Orange County Community College District, Mission Viejo , Assistant Director of Technology Services, Categorical, IT / Software / Systems , Mission Viejo, California

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