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Merchandise Specialist

Company: Buy Buy Baby
Location: Mission Viejo
Posted on: November 23, 2020

Job Description:

Often times, people think that all retail positions are the same... and for the most part, they may be right! But when it comes to the merchandise we sell, the people that work for us and the scheduling flexibility we offer, we are definitely different! Our stores are very entrepreneurial, we have a unique approach to customer service, we are TRULY a retail phenomenon. As a Retail Sales Specialist, you will be responsible for exceeding our customers' evolving expectations by providing "best in class" customer service and a pleasant and fulfilling shopping experience. Successful candidates will be given the opportunity to offer our customers the widest range of quality housewares, home furnishings and much more! We offer associate discounts, flexible schedules, ongoing training, and the potential for advancement.The Retail Sales Specialist oversees a Department within the store.-- In this role you will be a product, service and selling expert for your area while meeting sales and productivity goals.Key Responsibilities :Models exceptional customer service by building relationships with store customers; makes appropriate recommendations based on customer needs; drives sales through suggestive selling, add-ons, and home deliveriesMeets with customers on a one-on-one basis to assist with determining personal needs and compiling merchandise preference listExplains features of a broad array of merchandise to customersPromptly and politely responds to customer inquiries and requests for supportResolves customer issues using customer service skills, and escalates issues to more senior associates as necessary to ensure customer satisfactionOrganizes and straightens merchandise areas on the sales floorAssists customers with all heart felt events; new mover, bridal, college, etc.Performs Registry Specialist tasksPerforms Sales Associate tasksKnowledgeable of available technology and toolsAssists customers by offering a Beyond order when merchandise is out of stock or not carried in the storeExecute price changes and sign changes as neededPerforms additional duties as required including, but not limited to, stocking, freight processing, price changes, cart retrieval and break roomDemonstrates commitment to the organization by maintaining regular, on site attendance, is reliable and follows through with responsibilitiesEducation/ExperienceHigh School diploma or equivalent2-4 years of retail experience desiredIf you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:Phone: 1-844-MYHRSC1Email: myHRSC@bedbath.comThis email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.----An Equal Opportunity EmployerIt is the policy of Bed Bath & Beyond Inc. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.

Keywords: Buy Buy Baby, Mission Viejo , Merchandise Specialist, Other , Mission Viejo, California

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