Senior Admissions and Records Specialist (Lateral and External) (Two (2) or More Positions)
Company: Inside Higher Ed
Location: Mission Viejo
Posted on: April 4, 2021
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Job Description:
Classification Title:Senior Admissions and Records SpecialistJob
Category::Classified StaffJob Open Date::03/02/2021Initial
Screening Date:03/23/2021Position ID::P0018436 & P0018437Job Open
ID::8844 & 8844Position Title::Senior Admissions and Records
Specialist (Lateral and External) (Two (2) or More
Positions)Location:10-Irvine Valley
CollegeDepartment:Administration (IVC-030-000)Term::12
Months/YearSalary Schedule Link::Pay Basis::MonthlyPay Range::126
starting salary at $4,792 per month% of Range::100%Hours per
week::40Work Schedule:Monday-Friday 9am-6pmReceives Benefits:
:YesClassification Benefits::The District offers a comprehensive
package of insurance benefits to eligible employees, which includes
medical and dental insurance, a vision-care plan, life insurance
and dependent life coverage, accidental death and dismemberment
coverage, and a long-term disability income-protection plan. All
premiums are fully paid by the District. Mandatory retirement
incentive is with California Public Employees Retirement System
(CalPERS).Permanent link to
posting:https://jobs.socccd.edu/postings/11229Summary
Description::Under direction from assigned supervisory or
management staff, performs a variety of advanced level technical
duties in support of Admissions and Records program activities
including evaluation of residency applications or serving as
regular lead during registration; prepares a variety of records and
reports; and responds to difficult questions and requests for
information from students, staff, and the general public received
by phone, electronically, or in-person.Distinguishing
Characteristics::This is the advanced journey level class in the
Admissions and Records Specialist series. Positions at this level
are distinguished from other classes within the series by the level
of responsibility assumed and the complexity of duties assigned.
Employees perform the most difficult and responsible types of
duties assigned to classes within this series including evaluating
residency applications and serving as regular lead during
registration. Employees at this level are required to be fully
trained in all procedures related to assigned area of
responsibility.Representative Duties::The duties are typical for
this classification. Incumbents may not perform all ofthe listed
duties and/or may be required to perform additional or different
dutiesfrom those set forth below to address business needs and
changing businesspractices. Please see Job Duties for
details.Knowledge of::Operations, services, and activities of an
Admissions and Records program area.Principles of lead supervision
and training.Pertinent federal, state, and local laws, codes, and
regulations including applicable sections of the state education
code.District policies and requirements regarding admissions and
records, residency evaluation, appeal resolution, and other general
admissions and records requirements.Office procedures, methods, and
equipment including computers and applicable software applications
such as word processing, spreadsheets, and databases.Principles,
practices, and procedures of record keeping.Business letter writing
and basic report preparation.Methods and standards used in
processing College paperwork.Principles and practices used to
establish and maintain files and information retrieval
systems.Principles and techniques used in public relations
including methods and techniques of proper counter, receptionist,
and telephone etiquette.Basic mathematical concepts.Basic
accounting procedures.Work organization principles and
practices.English usage, grammar, spelling, punctuation, and
vocabulary sufficient to clearly communicate orally and in
writing.Ability to::Understand the organization and operation of
the assigned Admissions and Records functional area as necessary to
assume assigned responsibilities.Understand, interpret, and apply
administrative and office policies and procedures as well as
pertinent laws, regulations, and ordinances.Independently perform
the most difficult specialized office support, clerical, and
technical duties and activities of a general and specialized nature
in support of the assigned Admissions and Records functions.Lead,
organize, and review the work of assigned staff.Evaluate residency
status of incoming students.Research and evaluate
information.Analyze problems and identify alternative
solutions.Exercise initiative and sound judgment in solving
difficult and complex administrative and technical problems within
established procedural guidelines.Develop recommendations for
problematic areas and implement and monitor changes.Respond to
requests and inquiries from students, staff, or the general public;
effectively present information in person, electronically or on the
telephone to students, staff, or the public.Resolve conflicts and
deal effectively with people facing various challenges.Use sound
judgment in recognizing scope of authority.Type or enter data at a
speed necessary for successful job performance.Maintain electronic
filing and record-keeping systems.Exercise good judgment in
maintaining information, records, and reports.Plan and organize
work to meet schedules and changing deadlines.Operate office
equipment including computers and supporting word processing,
spreadsheet, and database applications.Adapt to changing
technologies and learn functionality of new equipment and
systems.Work under steady pressure with frequent interruptions and
a high degree of public contact by phone or in person.Work with and
exhibit sensitivity to and understanding of the varied racial,
ethnic, cultural, sexual orientation, academic, socio-economic, and
disabled populations of community college students.Communicate
clearly and concisely, both orally and in writing.Establish and
maintain effective working relationships with those contacted in
the course of work.Education and Experience Guidelines::Any
combination of education and experience that would likely provide
the required knowledge and abilities is
qualifying.Education/Training::Equivalent to the completion of the
twelfth grade supplemented by specialized clerical or office
related training or course work.Experience::Three years of
increasingly responsible technical and clerical experience related
to admissions and records functions.Conditions of Employment::The
conditions herein are representative of those that must be met by
an employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential job functions.Work
Environment::Work is performed primarily in a standard office
setting. Duties are typically performed at a desk or computer
terminal; subject to noise from office equipment operation;
frequent interruptions and contact in person and on the telephone
with students, academic and classified staff, and others. At least
minimal environmental controls are in place to assure health and
comfort.Physical Demands::Primary functions require sufficient
physical ability and mobility to work in an office setting; to
stand or sit for prolonged periods of time; to occasionally stoop,
bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or
pull light to moderate amounts of weight; to operate office
equipment requiring repetitive hand movement and fine coordination
including use of a computer keyboard; and to verbally communicate
to exchange information. Vision: See in the normal visual range
with or without correction.Hearing: Hear in the normal audio range
with or without correction.Duties and Responsibilities:Provide
information, customer service, and technical assistance to
students, staff, and the public regarding admissions, registration
and records maintenance policies and procedures; instruct students
on correct procedures for the completion of forms, applications and
processes; explain applications, requirements and
restrictions.Duties and Responsibilities:Evaluate and verify
integrity of residency status and validate residency
reclassifications requests according to state and federal laws and
District policies; advise and assist students through the
reclassification process.Duties and Responsibilities:Review and
determine residency for tuition purposes and eligibility for
attendance; compile residency data; maintain computerized database
for residence statistics; prepares and provides statistical
reports.Duties and Responsibilities:Assist faculty with class
rosters, reinstatements; generate permission codes, and provide
information regarding online grading and dropping courses; assist
instructors and department heads with processing grades, drop
reports, positive attendance, and grade changes; process grade
rosters and make corrections to grade entries; assist faculty in
entering positive attendance, and correct as needed.Duties and
Responsibilities:Lead, plan, train, schedule, and review the work
of staff responsible for registration procedures; participate in
performing the most complex work of the unit including analyzing
and troubleshooting complex registration problems and
recommending/taking effective course of action; responsible for the
opening, hours of operation, and closing of the front office, phone
service, and online support services on a daily basis.Duties and
Responsibilities:Oversee daily counter operations as assigned;
register new and continuing students; assist students having
difficulty using the automated registration systems; make
enrollment changes for students; review student records to validate
identity for identification card creation; evaluate and analyze
student accounting statements and problems; work with Bursar's
Office to correct statements as necessary; work with Financial Aid
Office in recalculating student fees; maintain and manage printed
and electronic forms necessary for the operations of the
counter.Duties and Responsibilities:Process incoming and outgoing
transcript requests; print and mail transcripts; maintain records
of transcript requests and mailings.Duties and
Responsibilities:Research, follow-up on, and make
recommendations/decisions pertaining to student petitions and
related matters; update approved changes to student records
including enrollments, data changes, transcript notations,
duplicate ID merges, etc.; correspond with students regarding
issues; evaluate for eligibility and processes AB540's and unit
overload petitions.Duties and Responsibilities:Manage admissions
application queue regularly; review enrollment reports for data
integrity; recommend actions based on report findings.Duties and
Responsibilities:Prepare written confirmations of student
enrollment, GPA or degree earned; update student data on the
student national clearinghouse service; prepare official documents
for medical and insurance services, subsidized housing, childcare
services, scholarship programs, employment or job promotion, or to
defer or delay loan payments.Duties and Responsibilities:Verify
eligibility and credit attained for credit by exam, advanced
placement or other approved assessment of credits; enter approved
credit by exam credits, AP scores, or other approved assessment of
credits to transcripts.Duties and Responsibilities:Provide outreach
to high schools. Make oral presentations to a variety of groups and
organizations both on and off campus. Lead the admission and
registration activities of on- and off-campus programs and support
services.Duties and Responsibilities:Communicate in person,
electronically, or on the telephone with students, faculty, staff
and the public to explain and assist with fees, student records,
enrollment, registration procedures for telephone or on-line
systems, final grading, instructor rosters (hard copy or online),
train and assist faculty and staff in the use of final grades
systems; and notify students and faculty of outstanding materials
in accordance with District, state and federal rules, regulations,
policies and procedures; prepare various batch communications such
as mail merges, nudges, or other methods of communication.Duties
and Responsibilities:Process and maintain student records including
address, telephone or other changes; update student database and
verify accuracy; notify students and file documentation; update
enrollments and records individually or in using batch
functions.Duties and Responsibilities:Review and process K-12
student forms and applications according to state and District
regulations, review and determines residency for tuition purposes
and eligibility for attendance; coordinates and supports high
school contacts in K-12 process.Duties and
Responsibilities:Maintain appropriate documentation and records;
compile and maintain copies of appropriate information; enter
information into appropriate database. Operate a variety of office
machines including a computer and related software. Utilize
document imaging equipment to scan/index applications, transcripts,
registration forms and a variety of support documentation.Duties
and Responsibilities:Compute statistical data; compile and prepare
various reports and lists.Duties and Responsibilities:Interview,
recommend the hiring of, train and supervise staff and student
assistants including during registration process; develop schedules
for assigned staff.Duties and Responsibilities:Prepare procedural
manuals and other electronic information databases; update
procedural manual with changes made to programs and new office
requirements; provide recommendations for changes in operations and
procedures.Duties and Responsibilities:Perform related duties as
required.
Keywords: Inside Higher Ed, Mission Viejo , Senior Admissions and Records Specialist (Lateral and External) (Two (2) or More Positions), Other , Mission Viejo, California
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