Remote Customer Success Operations Specialist
Company: Conversica, Inc.
Location: Mission Viejo
Posted on: April 8, 2021
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Job Description:
A software company has an open position for a Remote Customer
Success Operations Specialist. Core Responsibilities
Include:Designing playbooks to drive consistency and scale in
handling eventsLeading and managing projects focused on the
delivery of strategic initiativesAnalyzing data and preparing
internal reports to articulate trendsMust meet the following
requirements for consideration: 3+ years of experience in Customer
Success, Sales or Customer ServiceExperience conducting data
analysis and creating reports to communicate trendsProven critical
thinker and problem-solver with the ability to deliver effective
solutionsProactive team-player with a passion for driving
efficiency and process improvementAbility to document and provide
end-user training for new playbooks, processes, or workflowsStrong
project management and organizational skills; ability to manage
multiple projects simultaneously
Keywords: Conversica, Inc., Mission Viejo , Remote Customer Success Operations Specialist, Other , Mission Viejo, California
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