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Virtual Customer Care Representative

Company: VirtualVocations
Location: Mission Viejo
Posted on: April 27, 2021

Job Description:

A real estate and home development company needs applicants for an opening for a Virtual Customer Care Representative. Candidates will be responsible for the following: Providing friendly telephonic and virtual Homeowner support in a creative, proactive manner Following up on every service request virtually, ensuring a thorough evaluation and diagnosis is completed and well documented Communicate and assessing through a virtual platform Skills and Requirements Include: Minimum High School or GED required Minimum 2 years customer or field service experience required or equivalent Ability to communicate clearly and attentively with diverse audiences via a remote setting Comfortable with innovation and technology, including virtual applications, chat, text, and artificial intelligence Team player willing to go the extra mile Patience and ability to coach others

Keywords: VirtualVocations, Mission Viejo , Virtual Customer Care Representative, Other , Mission Viejo, California

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