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Branch Manager (Pulte Mortgage)

Company: Pulte Group, Inc.
Location: Mission Viejo
Posted on: June 7, 2021

Job Description:

Who We Are:

PulteGroup: A Fortune 500 company has been providing the American Dream of homeownership to families for more than 60 years. We "Build Consumer Inspired Homes and Communities to Make Lives Better!" PulteGroup is a home builder interested in economic, environmental and social sustainability practices. The homes we build inspire "homeowners for life" with repeat business common from both the homeowners and realtors. PulteGroup operates in approximately 50 markets throughout the country and is one of the largest U.S. homebuilders by closing volume.

Pulte Mortgage: Because we are a wholly owned subsidiary of PulteGroup we are never at a loss for business and can spend our time developing our employees instead of beating the streets. We are a financially stable partner you can trust with over 40 years in mortgage banking. We have seen it all and are stronger than ever! Named by National Mortgage News as of the "2020 Best Mortgage Companies to Work for", we are fueled by the desire to work hard, play hard, make a difference, do good things for our communities, and have fun doing it. We are a curious group and constantly strive to find new ways to help our customers achieve financial fitness through home ownership. We focus on a total rewards package with high base salaries, competitive monthly incentives, stellar, top level benefits, a fully vested 401k match, tuition reimbursement and much more!

Pulte Cares: We are dedicated to serving the community through volunteer days, charitable contributions, employee designated charitable contribution matching program, the Opens Doors Foundation, and Built to Honor program.

Centralized in Denver, Colorado, we are a mortgage banker that values customer service, exceptional training, employee development, and continuous improvement. We are committed to running our business with integrity by always choosing the right way over the easiest way. We are dedicated to improving the lives of our customers, our employees, and PulteGroup.

Job Summary:

Provides local Pulte Mortgage leadership, managing all aspects of divisional mortgage operations while effectively partnering with the homebuilder and fulfillment center to achieve targeted capture, service & revenue goals.

Primary Responsibilities:

  • Responsible for training builder sales professionals on the benefits of Pulte Mortgage, selling the value of PMC, overcoming objections, in addition to ensuring the effective use of the expanded customer inquiry tools, online application process and post-application tools for tracking customer status
  • Responsible for recruiting, on-boarding, training, and development of local PMC staff
  • Responsible for capturing every possible loan application for Pulte Mortgage at point of sale (capture)
  • Actively participate with the builder in homebuyer and realtor events designed to generate community interest (ex: grand openings)
  • In coordination with local builder & PMC fulfillment teams, responsible for driving and achieving outstanding (PMC) buyer experience scores
  • In coordination with PMC fulfilment center and local Builder team, daily responsibility for achieving outstanding "close on time" percentages
  • Attend all community and leadership meetings as a member of the division senior operating team
  • Partner with fulfillment center to manage the integrity of the division's PMC backlog and communicate status and risk with division sales & management team
  • Responsible for subdivision approvals
  • Responsible for detailed reporting covering all aspects of branch operations
  • Maintains profit motive, responsible for branch financial performance
  • Responsible for attaining required mortgage licenses


  • Decision Impact: Division
  • Department Responsibility: Multiple
  • Budgetary Responsibility: Yes
  • Direct Reports: Yes
  • Indirect Reports: Yes
  • Physical Requirements: None

Required Education:

  • Minimum high school diploma or equivalent. College degree preferred.
  • Valid Driver's License because driving is an essential function of this position.

Required Experience:

  • Related Functional Experience: Minimum of 5-7 years
  • Excellent oral and written communication skills, strong computer proficiency in Microsoft Office programs
  • This position is subject to the CFPB Loan Originator Compensation Rule

We offer a comprehensive Total Rewards package. For details, please visit the Employee Benefits tab on our main careers page at www.pultegroup.com/careersite.

All employees must be committed to fair and nondiscriminatory lending, in conformity with the Equal Credit Opportunity and Fair Housing acts, and to compliance with all applicable laws, regulations and company policies. Employees must act responsibly in their efforts to provide financial services to Pulte customers and to provide support to Pulte's core purposes.

Keywords: Pulte Group, Inc., Mission Viejo , Branch Manager (Pulte Mortgage), Other , Mission Viejo, California

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