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Credit Specialist

Company: AppleOne
Location: Mission Viejo
Posted on: November 14, 2021

Job Description:

Job Description: AppleOne is pleased to partner with a solid and stable Orange County company seeking a Credit Specialist. The Credit Specialist will resolve shipping and invoice errors, issue credits as needed, confirm proof of delivery, and process promotional credits. The Credit Specialist will work as part of a team to address invoice errors and discrepancies. Reports to the Credit Supervisor. Responsibilities: -Communicate effectively with accountants and controllers of inventory invoiced and credits processed. -Process credits for items shipped in error or returned. -Work closely with the customer service department to ensure that all forms are completed properly and that inventory is corrected and updated. -Credit and re-bill customers based on the transfer or diversion forms, while considering freight charges and other costs incurred. -Research and confirm invoicing errors; request proof of delivery. -Work closely with the transportation team to ensure they receive the proper papers to file a freight claim. -Process credits and re-bills as needed; ensure spreadsheets are updated and corrected. Skills and Knowledge Required: -Excellent customer service; resolves issues in a quick and timely manner. -Demonstrated knowledge of a shipping processes and procedures. -Demonstrated knowledge of basic accounting functions. -Excellent ability to maintain confidentiality. -Superior interpersonal and written/oral communication skills with the ability to relate well and cooperate with others to effectively coordinate activities and accomplish goals. -Sound judgment and decision making, able to function well under pressure -Able to meet deadlines. -Superior attention to detail, able to identify discrepancies. -Willingness to work as part of a team and contribute to the success of the group. -Able to take initiative. -Highly organized; excellent time management -Able to manage and organize documents and files -Proficient in Microsoft Word and Excel, PowerPoint, Outlook, SAP. AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records. You can view all of our jobs online at Job Experience: ,

Keywords: AppleOne, Mission Viejo , Credit Specialist, Other , Mission Viejo, California

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