Claims Specialist (spanish)
Company: Social Security Administration
Location: Mission Viejo
Posted on: November 19, 2021
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Job Description:
Summary
This position is located in the Mission Viejo District Office at:
26051 Acero Road, Mission Viejo, CA.
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Overview
11/01/2021 to 11/05/2021
$73,827 - $95,980 per year
GS 11
Location
1 vacancy in the following location:
No
Not required
No
Permanent
Full-time
Competitive
None
0105 Social Insurance Administration
No
Not Required
No
Moderate Risk (MR)
Suitability/Fitness
ICTAP-SC-22-AMO
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This job is open to
Federal employees who meet the definition of a "surplus" or
"displaced" employee.
ICTAP eligibles in the Mission Viejo, CA local commuting area only.
Applications will also be accepted under the Veterans Employment
Opportunity Act (VEOA) for preference eligibles OR veteran
separated from the armed forces after 3 or more years of continuous
active service performed under honorable conditions and individual
eligible under the Military Spouse Hiring Authority. This includes
veterans who were separated a few days before the full 3-year
period.
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Duties
Once selected for the Claims Specialist position in SSA, you will
contribute to the Agency's mission through direct and personal
service to the public. This includes speaking with beneficiaries
about their rights under the Social Security laws, gathering facts
and evidence to establish eligibility for benefits, making critical
decisions to determine the amount of benefits paid to individuals,
and using state-of-the-art computer technology to access and update
information about claims.
Claims Specialists conduct interviews with the public to obtain,
clarify, and verify information about initial and continuing
eligibility for retirement, survivors, disability, health insurance
benefits, and eligibility for supplemental security income
including State supplements. In addition, they resolve
discrepancies, clarify issues and make final decisions for initial
and post-entitlement for benefits and payments; adjudicate and
authorize entitlement or disallowance actions at all levels of
difficulty and complexity under programs administered by SSA; and
use state of-the-art technology to access and update claims
information.
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Requirements
Conditions of Employment
Applicants must have 52 weeks of specialized experience at the next
lower grade level, or equivalent, which is in or related to the
work of the position to be filled and has equipped applicant with
the particular knowledge, skills, and abilities to successfully
perform the duties of the position.
GS-11: Applicants must have 52 weeks of specialized experience at
the GS-9 level or equivalent, which is in or related to the work of
the position to be filled and has equipped applicant with the
particular knowledge, skills, and abilities to successfully perform
the duties of the position. Examples of specialized experience
include developing, examining, investigating or authorizing of
claims under a program for SSA benefits, health insurance, pension
plan, income maintenance or related programs.
Note: Part-time work is prorated in crediting experience (e.g., if
you work 20 hours per week for a 12-month period), you will be
credited with 6 months of experience.
SELECTIVE PLACEMENT FACTOR
COMPETENCY ASSESSMENT INTERVIEW PROCESS (CAIP) INTERVIEW -
Applicants will be required to participate in a panel interview
(after basic eligibility determination) to demonstrate an aptitude
for meeting and dealing with the public. Applicants must pass this
interview process in order to be found fully qualified for this
position and receive further consideration for selection. This
interview will cover typical situations, which might be encountered
on the job, in person or over the telephone. Applicants must
demonstrate qualities such as clarity of speech, ability to listen,
ability to establish confidence and put others at ease and the
ability to organize and express thoughts clearly. If you do not
pass the CAIP interview, you will not qualify for the job. Panel
interviews may be conducted via video conferencing software, if
technically feasible.
NOTE: Previous Meet and Deal results are not valid for this vacancy
announcement; you will be required to complete the CAIP
assessment.
BILINGUAL CERTIFICATION INTERVIEW: Applicants must have the ability
to fluently speak and understand both English and Spanish.
Applicants will be required to pass an interview designed to assess
possession of this ability.
Qualification requirements must be met by the closing date of this
announcement.
GS-11: Applicants for promotion must have 52 weeks at the GS-9 or
higher.
Time in grade requirement must be met by the closing date of this
announcement.
In addition to the minimum qualifications, applicants must be
eligible under ICTAP, Military Spouse or VEOA.
Education
SUBSTITUTING EDUCATION: If you are qualifying for this position
based on completed education at an accredited U.S. college,
university, or other educational institution, you must provide a
copy of your transcripts or other proof of education prior to being
appointed. NOTE: Education completed in a foreign institution must
be deemed equivalent to that gained in conventional/accredited U.S.
education programs. It is the applicant's responsibility to acquire
U.S. Certification and provide it at the time of application. For a
list of Credential Evaluation Services, log on to: Credential
Evaluation Services.
GS-11: Ph.D. or equivalent doctoral degree, or successful
completion of three full years of progressively higher level
graduate education leading to a Ph.D. or equivalent degree, or
LL.M.
COMBINING EDUCATION AND EXPERIENCE: Experience and education as
described above may be combined to meet the minimum qualification
requirements.
GS-11: Experience and graduate level education beyond the second
year may be combined to meet the minimum qualification
requirement.
Note: One year of full-time graduate education is considered to be
the number of credit hours that the school you attended has
determined to represent one year of study. If this information is
not provided, we will consider 18 semester/27 quarter hours to be
equal to one year of full-time graduate study.
Experience and education will be computed as percentages of the
overall requirements and must equal to 100 percent when
combined.
Additional information
In addition to the minimum qualifications, applicants must be
eligible under one of the following categories:
Selective Service: If you are a male applicant born after December
31, 1959, you must certify that you have registered with the
Selective Service System, or are exempt from having to do so under
the Selective Service Law. See .
Additional selections may be made for this vacancy six months from
the closing date of this announcement.
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A career with the U.S. government provides employees with a
comprehensive benefits package. As a federal employee, you and your
family will have access to a range of benefits that are designed to
make your federal career very rewarding. Opens in a new windowLearn
more about federal benefits.
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job details
Keywords: Social Security Administration, Mission Viejo , Claims Specialist (spanish), Other , Mission Viejo, California
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