I.T. Support Specialist
Company: Bristol Management Services
Location: Mission Viejo
Posted on: May 7, 2022
Job DescriptionI.T. Support Specialist Summary/Objective The
I.T. Support Specialist will play a key role in providing support
for all areas of I.T. The ideal person will be detail-oriented,
thorough and organized, as they will be managing the fleet of
printers for the company; updating systems, troubleshooting
problems and providing hands-on support for the organization, as
well as handle the day to day maintenance of PC's and IT
Summary/Objective · Management of computer peripherals and output
devices.· Planning, management and delivery of assigned IT projects
to ensure adherence to budget, schedule, and scope of project.·
Sets and tracks project milestones.· Establishes and implements
project communication plans, providing status updates to affected
staff.· Installs, troubleshoots, and repairs computer systems,
hardware, and computer peripherals. · Resolves internal user
problems and ensures correct operation of personal computers. · May
perform system setups for new hires.· Setting up workstations with
computers and necessary peripheral devices.· Work with other IT
staff members to maintain an organized and tidy IT storage area and
General Competencies· Excellent organization with attention to
detail.· Excellent analytical, logical thinking, and
problem-solving skills.· Excellent verbal and written communication
skills. · Thorough understanding of information technology
procedures and practices. · Proficient with, or able to quickly
become proficient with, a range of general and specialized
applications, software and hardware used in the organization and
the industry.· Ability to train users of the systems to make
appropriate and safe usage of the IT infrastructure.· Ability to
provide instructions to users over the phone.
Technical Competencies· Familiar with IP cameras' installation,
configuration, and troubleshooting.· Electrical experience is a
plus.· Crystal Reports experience is a plus.· Proficient with
Microsoft Office Suite.· Knowledge of VMware, Citrix, and Firewalls
is a plus.
Work EnvironmentThis job operates in a clerical, office setting.
This role routinely uses standard office equipment such as
computers, phones, photocopiers, filing cabinets and fax machines.
Constant travel to concrete plans to perform tasks such as
installing security cameras, troubleshoot phone issues and wiring,
Physical DemandsThe physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly
required to talk or hear. Specific vision abilities required by
this job include close vision and ability to adjust focus. This
would require the ability to lift files, open filing cabinets and
bend or stand on a stool as necessary. Prolonged periods sitting at
a desk and working on a computer. Must be able to lift up to 50
pounds at times. Must be able to climb concrete plants to perform
IT related tasks such as installing and/or adjusting Security
Cameras, install or troubleshoot Wireless Access Points, or simply
Position Type/Expected Hours of WorkThis is a full-time position.
Days and hours of work are Monday through Friday. Hours to be
discussed during the interview. Occasional evening and weekend work
may be required as job duties demand.
TravelTravelling locally and nationally might be necessary to
perform job related tasks or to attend training seminars,
conferences, and events.Preferred Education and Experience·
Bachelor's degree in Computer or Information Science-related
field.· At least 6 years of related experience.
Additional LicensesMust possesses a valid Driver's License.
Other DutiesPlease note this job description is not designed to
cover or contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Hours, duties, responsibilities and activities may change at any
time with or without notice.
Bristol Management Services, Inc. is proud to be an Equal
Opportunity Employer (EOE).
Keywords: Bristol Management Services, Mission Viejo , I.T. Support Specialist, Other , Mission Viejo, California
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