Lead Call Center Representative - Call Center *$1,000 Sign-On Bonus*
Company: Providence Health & Services
Location: Mission Viejo
Posted on: May 18, 2023
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Job Description:
Apply Today! Applicants that meet qualifications will receive a
text with some additional questions from our Modern Hire
system.
Lead Call Center Representative - Call Center
Location: Mission Viejo CA
Work Schedule: Full time - 80 Biweekly hours
Shift: 8 hour, Days
This position is responsible for assisting the DCFU Supervisor with
the first line direction, workflow monitoring, and prioritization
for all DCFU clerks. Duties also include coordinating and tracking
all referrals with the DME vendors, pharmacy prescription
confirmation for pick-up per patient or caregiver, Home Health
appointments and additional duties as arise. Uses judgment and
makes decisions based upon DCFU policies and procedures.
Required qualifications:
Preferred qualifications:
Our best-in-class benefits
(https://www.providenceiscalling.jobs/rewards-benefits/) are
uniquely designed to support you and your family in staying well,
growing professionally, and achieving financial security. We take
care of you, so you can focus on delivering our Mission
(https://www.providenceiscalling.jobs/mission-core-values/) of
caring for everyone, especially the most vulnerable in our
communities.
Providence Medical Foundation (formerly St. Joseph Heritage Health)
includes seven medical groups throughout Northern California,
Orange County, High Desert and Los Angeles County. With 175
locations and nearly 4,000 caregivers (employees), Providence
Medical Foundation has been continually recognized as a leader in
quality, receiving top honors from various organizations, including
the Orange County Medical Association for Physicians of Excellence
and the Integrated Healthcare Association with distinction in
clinical quality. Providence Medical Foundation provides equal
employment opportunities (EEO) to all employees and applicants for
employment without regard to race, color, religion, sex, national
origin, age, disability or genetics. In addition to federal law
requirements, Providence Medical Foundation complies with
applicable state and local laws governing nondiscrimination in
employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment,
including recruiting, hiring, placement, promotion, termination,
layoff, recall, transfer, leaves of absence, compensation and
training.
Company: Providence Medical Foundation
Category: Administrative ( Non-clinical)
Req ID: R360248
Keywords: Providence Health & Services, Mission Viejo , Lead Call Center Representative - Call Center *$1,000 Sign-On Bonus*, Other , Mission Viejo, California
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