support specialist internal

Company: Michaels Stores
Location: Mission Viejo
Posted on: May 28, 2023

Job Description:

support specialist internal page is loaded **support specialist internal****support specialist internal**locationsNewport-158 Pavillion Pkwy time typePart time posted onPosted Yesterday job requisition idR00118174 Store - CIN-NEWPORT, KY**We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world!** **Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.**Complete office work to include cash reconciliation and time edits. Support in providing a well merchandised and in-stock store for the customer to shop. Complete merchandise operations to include RTVs, Price Changes and NOHs. Delivering friendly customer service.**Major Activities*** Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards* Conduct cash reconciliation and bank deposits and time edits* Complete inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities* Complete merchandising processes to include Negative On Hand (NOH) review and price changes* Maintain brand visual standards and signage standards* Assist with on-boarding of new Team Members* Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget* Support shrink and safety programs* Support Sunday (Friday in CAN) Ad set process and ensure signs are maintained and visible to customer; sign Daily Deals* Assist with Omni channel processes* Support freight flow processes; perform Store In Stock Optimization (SISO) duties* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organizations vision and values; projects a positive image and serves as a role model for others* Operate cash register and line busting as assigned* Acknowledge customers, help locate product and provide solutions* Support an accurate inventory to drive sales and reduce shrink**Other duties as assigned****Minimum Type of experience the job requires*** Basic computer skills**Preferred Type of experience the job requires*** Retail and cash handling experience is preferred**Physical Requirements*** Ability to remain standing for long periods of time* Ability to move throughout the store* Regular bending, lifting, carrying, reaching and stretching* Lifting heavy boxes and accessing high shelves by ladder or similar equipment* If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation**Work Environment*** Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings**Applicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job.**

Keywords: Michaels Stores, Mission Viejo , support specialist internal, Other , Mission Viejo, California