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Front Desk Clerk

Company: All For Health, Health For All Inc
Location: Mission Viejo
Posted on: July 7, 2024

Job Description:

At this time, AFH welcomes applicants interested in joining our growing, talented, and mission-driven team to submit their information for immediate consideration. This is a rewarding and exceptional opportunity to proactively engage with patients and our care team.

--- Must be mature, sincere, and empathetic with patients, have a positive attitude, and develop a trusting relationship with patients and staff. Computer literacy is required. Must be organized, have the ability to follow through and complete work assignments independently, be responsible, and pay attention to details.

--- Welcoming patients by answering phones and greeting them with a friendly attitude
--- Managing appointments efficiently by scheduling, changing, or canceling as needed
--- Assisting in maintaining patient flow and ensuring timely schedules
--- Conducting insurance verifications accurately
--- Recording patient information meticulously into the EMR system
--- Ensuring medical records are updated and precise
--- Reconciling daily charges and billings meticulously
--- Performing any additional tasks as required and assigned

--- Minimum requirement of 3 years of customer service experience specifically in the medical field is essential
--- Proficiency in both verbal and written communication is a must
--- Ability to comprehend simple healthcare terminology is necessary
--- Proficient in the use of computer software and technology
--- Familiarity with health insurance plans, benefits verification, and authorization is required
--- Strong skills in prioritizing work, multitasking, and critical thinking are essential
--- Demonstrated ability to stay organized and handle stressful situations calmly

About Company:
All for Health, Health for All, Inc. (AFH) has provided health services to the medically underserved and indigent community for over 40 years. AFH is a nonprofit Federally Qualified Health Center and certified Patient-Centered Medical Home whose mission is to eliminate disparities in access to health care for the underserved multi-ethnic diverse population of California and Nevada states. AFH's services encompass general family practice, pediatric care, mental health, and behavioral health services as well as adult day health care services. We have served over 21,000 patients last year with over 81,000 visits across a dozen clinic locations. Our comprehensive and integrated care delivery model is paramount to our success in ensuring continuity and coordination of care for all patients throughout their disease management.

Keywords: All For Health, Health For All Inc, Mission Viejo , Front Desk Clerk, Other , Mission Viejo, California

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