RN - Optimization Consultant - Orange Co. Appointment Call Center - Per Diem

Company: Kaiser
Location: Mission Viejo
Posted on: May 28, 2023

Job Description:

Provide consultative services to executive medical center and regional leadership, and department management to integrate local and regional strategies and initiatives in a way that makes tactical sense at the module level. Responsible to develop original and creative end to end solutions, implementation of solutions and development of sustaining strategies. -Essential Functions:- Design, develop and implement medical center and regional policies and procedures to establish compliant workflows for a wide variety of complex topics.
- Lead multiple cross functional groups to optimize the integration of the KP HealthConnect product into Operations to drive improved outcomes.
- Assess performance regarding skills and workflow gaps and develop remediation/sustainability plan for front line staff.
- Train the Front Line Manager on how to monitor staff performance and trouble shoot non-performance.
- Utilize change management techniques and existing resources to support sustainability.
- Provide clinical leadership and expertise for the Regional Workflow Consultants.
- Partner with the owners of regional and local initiatives to connect multiple stakeholders into a unified, nonsiloed approach at the module and medical center level.
- Map best practices including key drivers to support clinical outcomes and advise executive leadership.
- Analyze and utilize existing reports (ex. WFE Report, Self Funding CSI, Incident To, TAT, CSG) to identify gaps in performance to develop action plans for leadership.
- Support the implementation of the action plan.Basic Qualifications:Experience--- Minimum five (5) years of experience and knowledge as a nurse.Education--- Graduate of accredited school of nursing required.--- High School Diploma or General Education Development (GED) required.License, Certification, Registration--- Current California RN license required. -Additional Requirements:--- Excellent interpersonal skills.--- Ability to self-manage and prioritize work.--- Must be able to work independently.--- Demonstrated project management skills.--- Demonstrated ability to lead teams and work independently.--- Ability to work within all levels of the organization from executive leaders, physicians, administrative staff and front line workers.--- Must be proficient in KP HealthConnect.--- Must be able to work in a Labor/Management Partnership environment. -Preferred Qualifications:--- BSN or bachelor's degree in health related field preferred. -Notes:--- -Supporting 24/7, 365 day operations, may work holidays, may work weekends. - -PrimaryLocation : California,Anaheim,Miraloma Call CenterHoursPerWeek : 1Shift : DayWorkdays : Mon, Tue, Wed, Thu, Fri, Sat, SunWorkingHoursStart : 12:01 AMWorkingHoursEnd : 11:59 PMJob Schedule : Per DiemJob Type : StandardEmployee Status : RegularEmployee Group/Union Affiliation : NUE-SCAL-01-NUE-Non Union EmployeeJob Level : Individual ContributorJob Category : Nursing Licensed & Nurse PractitionersDepartment : Orange Co. Apptmnt Call Center - Virtual MC Digital Doctors - 0806Travel : Yes, 20 % of the TimeKaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Keywords: Kaiser, Mission Viejo , RN - Optimization Consultant - Orange Co. Appointment Call Center - Per Diem, Professions , Mission Viejo, California