RN - Optimization Consultant - Orange Co. Appointment Call Center - Per Diem
Company: Kaiser
Location: Mission Viejo
Posted on: May 28, 2023
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Job Description:
Provide consultative services to executive medical center and
regional leadership, and department management to integrate local
and regional strategies and initiatives in a way that makes
tactical sense at the module level. Responsible to develop original
and creative end to end solutions, implementation of solutions and
development of sustaining strategies. -Essential Functions:-
Design, develop and implement medical center and regional policies
and procedures to establish compliant workflows for a wide variety
of complex topics.
- Lead multiple cross functional groups to optimize the integration
of the KP HealthConnect product into Operations to drive improved
outcomes.
- Assess performance regarding skills and workflow gaps and develop
remediation/sustainability plan for front line staff.
- Train the Front Line Manager on how to monitor staff performance
and trouble shoot non-performance.
- Utilize change management techniques and existing resources to
support sustainability.
- Provide clinical leadership and expertise for the Regional
Workflow Consultants.
- Partner with the owners of regional and local initiatives to
connect multiple stakeholders into a unified, nonsiloed approach at
the module and medical center level.
- Map best practices including key drivers to support clinical
outcomes and advise executive leadership.
- Analyze and utilize existing reports (ex. WFE Report, Self
Funding CSI, Incident To, TAT, CSG) to identify gaps in performance
to develop action plans for leadership.
- Support the implementation of the action plan.Basic
Qualifications:Experience--- Minimum five (5) years of experience
and knowledge as a nurse.Education--- Graduate of accredited school
of nursing required.--- High School Diploma or General Education
Development (GED) required.License, Certification, Registration---
Current California RN license required. -Additional
Requirements:--- Excellent interpersonal skills.--- Ability to
self-manage and prioritize work.--- Must be able to work
independently.--- Demonstrated project management skills.---
Demonstrated ability to lead teams and work independently.---
Ability to work within all levels of the organization from
executive leaders, physicians, administrative staff and front line
workers.--- Must be proficient in KP HealthConnect.--- Must be able
to work in a Labor/Management Partnership environment. -Preferred
Qualifications:--- BSN or bachelor's degree in health related field
preferred. -Notes:--- -Supporting 24/7, 365 day operations, may
work holidays, may work weekends. - -PrimaryLocation :
California,Anaheim,Miraloma Call CenterHoursPerWeek : 1Shift :
DayWorkdays : Mon, Tue, Wed, Thu, Fri, Sat, SunWorkingHoursStart :
12:01 AMWorkingHoursEnd : 11:59 PMJob Schedule : Per DiemJob Type :
StandardEmployee Status : RegularEmployee Group/Union Affiliation :
NUE-SCAL-01-NUE-Non Union EmployeeJob Level : Individual
ContributorJob Category : Nursing Licensed & Nurse
PractitionersDepartment : Orange Co. Apptmnt Call Center - Virtual
MC Digital Doctors - 0806Travel : Yes, 20 % of the TimeKaiser
Permanente is an equal opportunity employer committed to a diverse
and inclusive workforce. Applicants will receive consideration for
employment without regard to race, color, religion, sex (including
pregnancy), age, sexual orientation, national origin, marital
status, parental status, ancestry, disability, gender identity,
veteran status, genetic information, other distinguishing
characteristics of diversity and inclusion, or any other protected
status.
Keywords: Kaiser, Mission Viejo , RN - Optimization Consultant - Orange Co. Appointment Call Center - Per Diem, Professions , Mission Viejo, California
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