Ohio Licensed Logistics Analyst

Company: VirtualVocations
Location: Vista
Posted on: May 25, 2025

Job Description:

A company is looking for a Logistics Analyst (REMOTE/Occasional Field Work) - Ohio Only.
Key Responsibilities

Develop and deploy workforce management strategies and identify business needs
Maintain headcount requirements and ensure adequate staffing to meet compliance regulations
Provide analytical input on trends related to call handle time and call volume for continuous improvement

Required Qualifications

Associate degree or equivalent combination of education and experience
3-5 years of relevant experience with Workforce Management methodologies in call centers
Expert knowledge of call center operations, processes, and procedures
Understanding of service objectives and contact center analytics
Preferred: Bachelor's Degree and 5+ years of relevant experience

Keywords: VirtualVocations, Mission Viejo , Ohio Licensed Logistics Analyst, Professions , Vista, California

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