Location: Mission Viejo
Posted on: January 10, 2022
Overview Grounded in versatility and powered by a styling
community, Express is a modern, multichannel apparel and
accessories brand whose purpose is to Create Confidence & Inspire
Self-Expression. Launched in 1980 with the idea that style, quality
and value should all be found in one place, Express has been a part
of some of the most important and culture-defining fashion trends.
The Express Edit design philosophy ensures that the brand is always
of the now' so people can get dressed for every day and any
occasion knowing that Express can help them look the way they want
to look and feel the way they want to feel. The Company operates
over 500 retail and outlet stores in the United States and Puerto
Rico, the express.com online store and the Express mobile app.
Express, Inc. is comprised of the brands Express and UpWest, and is
traded on the NYSE under the symbol EXPR. For more information,
please visit www.express.com. Responsibilities Location:Mission
Viejo __________ The Sales Associate is responsible for providing a
great in-store shopping experience for customers. The Sales
Associate assists with additional tasks including, but not limited
to, stocking, cleaning, and folding merchandise. Flawless
- Maintain a clean and organized sales floor, checkout, fitting
room, and stock room to ensure the store is safe and inviting to
- Follow company policies and procedures to ensure the safety of
all our associates and customers.
- Assist with product launch changes according to company
SOP.Provide a Great Customer Experience
- Deliver on all aspects of the customer experience model.
- Process transactions quickly and accurately reducing the
customers wait time.
- Positively resolve customer service-related issues as they
arise and determine resolution or escalate further communicate all
issues and resolutions to Store Management.
- Drive credit and loyalty member programs by explaining benefits
and encouraging customers to participate.Other essential functions
may occur as directed by your supervisor. Essential Qualifications
- Education: High School or Equivalent
- Years of Experience: 0-2 of relevant job experience - minimum 6
- Proficient in use of technology (iPad, registers)
- Meets defined availability criteria, including nights, weekends
and non-business hours
- Meets physical requirementsPreferred Qualifications (skills and
- Previous reatil experience preferred
- Customer service skills and ability to interact with
- Strong verbal and written communication skills specifically
with customers, sales leadership team and associates
- Demonstrated collaborative skills and ability to work well
within a teamClosing As an equal opportunity employer, Express does
not discriminate in hiring or terms and conditions of employment on
the basis of any federal, state, or locally protected class.
Express only hires individuals authorized for employment in the
United States.Notification to Agencies: Please note that Express
does not accept unsolicited resumes or calls from third-party
recruiters or employment agencies.In the absence of a signed Master
Service Agreement and approval from HR to submit resumes for a
specific requisition,Express will not consider or approve payment
to any third-parties for hires made.
Keywords: Express, Mission Viejo , Sales Associate, Sales , Mission Viejo, California
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