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Real Estate Broker Assistant

Company: Doherty Real Estate Group
Location: Mission Viejo
Posted on: January 19, 2023

Job Description:

The Executive Assistant is an individual who is willing and able to earn the right to be an Assistant Executive. This person relishes the opportunity to build, implement, and manage multiple systems with minimal supervision. The Executive Assistant is deeply committed to completing tasks the right way with a high degree of quality, attention to detail, and consistent communication. This person has immense focus and can do one thing for a long time without getting distracted. This individual may exhibit some drive and desire to influence; however, the overriding marker of his/her behavior is persistence and stability.

An Executive Assistant is deeply committed to supporting the lead agent in achieving greater and greater levels of success, and to growing his/her own skills and developing into a supportive leader within the team. As the success of the team grows, this individual will be responsible for hiring, training, and leading additional team members to ensure all administrative tasks of the lead agent's business continue to be completed to high standards with maximum efficiency.--

The Executive Assistant's success is determined by the number of deals the lead agent gets from referrals generated by and through the transactional business that is performed by the team.--The Promise Score is the number of deals completed in a given period, divided by the number of referrals generated through the delivery of those deals.--The goal is to deliver a 75% Promise Score from day one.--This means for every ten transactions managed by the Executive Assistant, the team will receive at least 7.5 new referral deals, from the clients being serviced, inside the transaction timeframe.

Responsibilities:
You will play a significant role in the success of the business and will take on this responsibility with a sense of ownership, commitment, honesty, and integrity. This includes providing a concierge level of customer support as the first point of contact in handling customer inquiries and complaints of all contracts through closing.
--- Keep the lead agent informed regarding challenges and issues that need to be handled.
--- Provide an executive level of administrative support which includes but is not limited to: calendar management, phone, and email management, overseeing other staff members, "managing" the Lead Agent
--- Assist the Agent in lead generation and follow-up.
--- Manage a high volume of leads and will help prioritize inbound sales inquiries
--- Support the agent in converting leads to appointments by managing their lead generation and follow-up time blocks.
--- Assist in qualifying leads by discovering if they are ready, willing, and able to move forward with the buying and/or selling process and you will track the team's Agents' activities.
--- Oversee all Listing Coordination including managing all marketing, listing paperwork, and assisting with drafting property descriptions for new properties.
--- Manage all Internet marketing which includes updating the website, email blasts, and updating social media posts as needed.
--- Coordination and scheduling of vendors for home inspections, staging, and preparing the property to show.
--- Build, implement, and manage all systems for sellers, buyers, lead generation, database management, information management, and back-office support
--- Create and maintain an operation manual that documents all systems and standards, including video documentation, to be well organized and in the cloud.

Qualifications:
Essential duties and responsibilities
--- System development, implementation, and management
--- Information management
--- Oversight of contracts through closing
--- Customer/vendor relations
--- Bookkeeping (A/R and A/P)

Communications/Interactions
--- Lead Agent - daily
--- Agent Team - daily
--- Administrative Team (as appropriate to team structure) - daily
--- Buyers/Sellers/Vendors - as appropriate

Management Responsibilities
--- All administrative team members
--- Partner Agent Accountability

Knowledge/Skills
--- Strong written and verbal communication skills
--- Exceptional organizational and project management abilities
--- Bookkeeping skills
--- Great ability to focus
--- Concerned about doing things the right way
--- Calm under pressure
--- Learning based
--- Service-based attitude
--- Proven ability to succeed
--- High school graduate
--- Bachelor's degree preferred
--- Real estate license preferred
--- 1 - 3 years of service and management experience
--- 3 - 5 years of administrative experience

About Company:
MISSION To build generational wealth through real estate.

VISION We will create, build, and protect generational wealth for families through real estate by leveraging superior talent, proven systems & models, and revolutionary technology.

VALUES Rooted in relationships, our values are God, family, then business. We value visionary thinking, profitability, and hard work driven by a passion for success.

BELIEFS We believe that integrity, teamwork, passion, accountability, and a growth mindset are the key tenants of real success.

PERSPECTIVE Doherty Real Estate Group is different by design. Our work is much more than real estate, it's your life, your dreams, and building your legacy. We will be the catalyst for change in real estate by revolutionizing the way the industry does business and serves others.

Keywords: Doherty Real Estate Group, Mission Viejo , Real Estate Broker Assistant, Sales , Mission Viejo, California

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